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Contact:
Brian Kroon - briankroon@shaw.ca


Ordering Info - Rules of Engagement

This website does not support online purchasing so we all have to do it the “old fashioned way”



By phone: Toll free United States and Canada 1-877-461-5700
Toll charged 1-780-461-5700
By fax: Toll charged 1-780-461-5771
By mail: Spike Camp
8003 Argyll Road
Edmonton, Alberta
T6C 4A9
Canada
Tenders Accepted: American Express:
Master Card:
Visa:
Cheque: (Check for our U.S. friends)
All prices quoted on this website are in Canadian funds.
We can accept checks drawn on U.S. banks in U.S. funds.
All orders paid for by check will be held for fund
clearance prior to shipping, so if you need it in a hurry,
use a charge card or International Money Order.

International Money Order:
We can accept Canadian or U.S. funds in International Money Orders.


Shipping:
We ship via Postal Service, UPS, Common Carrier, and FedEx. It’s been our experience that the Postal Service is the most cost effective and FedEx the fastest (and most expensive). UPS is ideal if you get special commercial rates. Call our shipping experts if you are unsure what carrier to specify. We will only charge you the actual cost of shipping.



Returns, Refunds, and Exchanges:
We want you to be happy with our products. If not return them, but please call us first so we can advise you on the best way to resolve the return. We will NOT accept returns 30 days or more after the purchase invoice is issued. We know buying “mail order” can be inconvenient at times and want to smooth the return process as much as possible. We have been doing this for many years, so take advantage of our expertise and call or write us before returning products.



Ordering:
Have your name, shipping address, & phone number ready, we’ll need this information first. With regards to a shipping address, we will not ship to “General Delivery” or “Hold for Pick Up” with out multiple confirmations, such as copies of drivers license, birth certificate, military I.D. cards etc. Sorry but we’ve been burned to many times.

Next will need the description of the items you want, as well as size, color and quantities.

Last but not least we’ll need the method of payment. With charge cards, we need the number, expiry date, card holders name as it is spelled on the cards and the card holders phone number.

Thank You!





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